At App Pandas, we strive to deliver high-quality app development and software services tailored to meet your needs. Our services are provided based on agreed contracts, and we are committed to ensuring your satisfaction. Please read our Return & Cancellation Policy carefully.
No Refunds
As all our services are customized and delivered based on agreed contracts, we do not offer refunds. Each project is tailored specifically to your requirements, and extensive work is conducted to ensure the best outcomes.
Service Agreements
Before any work begins, a detailed proposal is provided and must be signed by both parties. This proposal outlines the scope of work, timelines, and costs involved. Our commitment to you starts as soon as the proposal is signed, ensuring transparency and mutual agreement on the project terms.
Cancellations
We understand that unforeseen circumstances can arise. However, due to the nature of our services, cancellations are only permitted under the following conditions:
- Unforeseen Incidents: If unforeseen incidents occur that prevent us from completing the job, we will discuss the situation with you to determine the best course of action. This may include rescheduling or modifying the project scope.
- Mutual Agreement: Any cancellation must be mutually agreed upon by both parties. We will work with you to find a suitable resolution that respects the work completed and the investment made.
Non-Refundable Services
- Custom Development: All custom development work is non-refundable due to the personalized nature of the services provided.
- Milestone Payments: Payments made upon reaching agreed milestones are non-refundable. These payments reflect the progress and work completed at each stage of the project.
Our Commitment
At App Pandas, we are committed to delivering high-quality services and ensuring client satisfaction. We encourage open communication and will work diligently to address any concerns or issues that arise during the course of the project.
Contact Us
If you have any questions or need further clarification on our policies, please feel free to contact us at Support@apppandas.com. We are here to assist you and ensure a smooth and successful collaboration.